"You can carve out the career you want."
Meredith Macfarlane is the General Manager of the Four Seasons Hotel and Residences in Vail, Colorado.
We had the most interesting conversation about her career journey, from receptionist to General Manager. The interview was taped during the COVID19 pandemic, and you can find it here.
“Macfarlane's hospitality career began as an overnight receptionist in Canada more than 24 years ago. She joined the Four Seasons family in 2007 as the Director of Rooms at the former Four Seasons Hotel Toronto, before receiving her promotion to Hotel Manager in 2010. Continuing to gain experience and grow in the ranks, she left to become Hotel Manager at the iconic Beverly Wilshire, A Four Seasons Hotel before receiving her first General Manager position at Four Seasons Resort Rancho Encantado Santa Fe.” (source: hospitality.net)
Here are some of Meredith’s comments from our conversation:
"no week is the same, and that’s why (this career) works for me;"
(advice for young people starting out?) "think about what it is they want out of their life. Their career needs to align with this."
"do what you love;
find a way to network with people you can learn from;
have conversations with people who do what you’re interested in."
(most important skill for hospitality in this day and age?) "Human empathy."
What would you tell your younger self?
"it’s gonna be okay;
believe in yourself a little more."
To sum up her love for her work in hospitality, Meredith smiled, and said "it floats my boat."
Thanks for the great conversation Meredith! Your insights and tips are inspiring!
Meredith has a Bachelor of Arts (Honours) in Political Science and History, from Queen’s University in Ontario, Canada.
This interview was taped during the coronavirus pandemic, May 2020.